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#CENTURYLINK NORTON SECURITY DOWNLOAD HOW TO#
#CENTURYLINK NORTON SECURITY DOWNLOAD SOFTWARE#

A one-time charge will apply.ĭid CenturyLink scan my computer for viruses?

But, to my way of thinking why would it only effect one web site & why wouldnt it show up when I run Norton 360 deep scan or when I paid Norton for a computer Tune Up How do I run a malware check & will it repair too Thank you, Gary Labels: Norton Support. Residential customers can use the Enhanced Computer Services. When I asked centurylink about this they tell me I must have a malware problem. Can CenturyLink clean my computer for me?

#CENTURYLINK NORTON SECURITY DOWNLOAD HOW TO#

I don't know how to clean a virus from my computer. Make sure your wireless network has security enabled. If your network supports wireless access and wireless security is not turned on, then it is possible for others to use your network without your knowledge. If this is the case, follow the instructions on the notification and acknowledge that you have removed the virus. It is also possible that you have cleaned the infected computer between the time a virus was detected on your account and when CenturyLink limited your Internet session. For example, other computers connected to the network could be infected. There are possibly other computers associated with this account. I'm certain the computer I'm on doesn't have a virus. CenturyLink needs you to clean the virus or malware from the infected computer to prevent you from infecting other users on the Internet.

What does "my session has been limited" mean?ĬenturyLink limits access to the Internet for customers to make you aware that the computer or a computer associated with this account is infected with a virus or malware. I keep getting a notification that there’s a virus on my network. Here is some helpful information if you've been notified of infection:

Viruses can allow others to take control of your computer and steal your personal information.

Although some viruses are harmless, many can be quite harmful, slowing your computer's performance and/or permanently destroying your important files.

Some viruses do their damage as soon as they infect a computer, but others may lie dormant.

Viruses often spread through e-mail attachments or files downloaded from the Internet.

What is a Computer Virus?Ī virus is a hidden program that spreads itself to other computers, usually without your knowledge.

#CENTURYLINK NORTON SECURITY DOWNLOAD SOFTWARE#

We understand that you are not performing these actions, but that your computer is infected with malicious software and someone else or the malware is performing those actions. It's yet another way that CenturyLink is Stronger Connected.ĬIPP provides virus and malware notification, mitigation and security education.ĬenturyLink does not monitor our customers' Internet traffic, but relies on trusted third party notification that our customers’ computers are performing malicious acts on the Internet, such as trying to scan and infect other computers on the Internet, sending spam from their computers, participating in botnets that launch denial of service attacks against other Internet users or websites and other malicious activity. The Consumer Internet Protection Program (CIPP) is part of CenturyLink's ongoing commitment to make the Internet safer for customers and is available to most residential and small-business CenturyLink high-speed internet customers at no additional charge.